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In this area our students will find information that will greatly assist them in their studies.
There are also sub sections that will answer the most common questions and a section that helps
with the uncertainty of examinations.
The After Care section deals with some important information that enhances our students’
activities and helps them during and after their course.

This section covers the most common questions asked by our students. If for any reason you are still unclear about the course or your question is not covered here, please call our consultants who will be pleased to assist.
Q1. How long does it take to read the manuals?
For Module 1 and 2 it takes approximately 30 hours. For Module 3, it will take approximately 10 hours.
Q2. Where can I take the exam?
Exams are taken at any one of the 150 Pearson VUE exam centres across the country (Subject to certain criteria).
Q3. When will I get my CeMAP exam results?
About 3 minutes after finishing the exam.
Q4. From where do I obtain my study material?
You will need to register with the Institute of Financial Services (ifs School of Finance) on 01227 818 609.
Q5. Can I re-take the exam if I fail only one part?
Yes, you will only have to re-sit the part you failed.
Q6. Is there a demand for CeMAP qualified Mortgage Advisors?
There is a nationwide shortage of up to 75,000 qualified Mortgage Advisors. We at the Financial training Academy have to fulfil a demand of 1000 Mortgage Advisors in the City of London and 5000 nationwide.
Q7. Where do I study?
We are at Bank, in the City of London. This is our head office and we provide all our support services from here. We have a capacity to train 300 mortgage advisors per month and all training is conducted on these premises.
Q8. Do you have any other offices?
Yes, we are working on a number of offices around the UK. These will be announced in due course.
Q9. Tell me about your CeMAP Trainers?
Our trainers are fully qualified in The Financial Services. Each of them have at least 25 years experience in the sector.
Q10. How far are you from the station?
The nearest station is Bank. From Exit 1 we are only 2 minutes away.
Q11. What happens if I fail a module?
If you fail a module, or modules, then we have a policy to allow our students to come and re-sit the entire, or part of the course. Terms and conditions apply.
Q12. Can I smoke in the building?
No, our premises are strictly a no smoking environment. In fact we do not allow any students or our staff to smoke on Frederick’s Place.
Q13. Can I eat in the building?
Yes, we have allocated almost 1000 square feet for canteen facilities. You can use the fridge and microwave for storage.
Q14. Is there a dress code?
Yes, there is a strict policy to dress professionally.

We are committed to our students and want them to get excellent marks in their examinations. In order to reduce the anxiety that sometimes overshadows examinations, we have added this section to assist the student who may experience occasional problems.
Some of the following can simply mean getting a question wrong, or alternatively, missing out on a whole section of an exam, and therefore failing.
The first generic point is that each exam is an online computer generated exam where the 100 questions are selected from a pool of 1,600 questions. There are in fact 2 pools of 1,600 questions, potentially providing a choice from 3,200 questions.
This leads to the problem of candidates thinking that having sat several CeMAP papers, some are surprised that the questions they have to answer are not the same as those they have practised on. The key elements will always be tested within any of a range of questions. All of the questions need to be read carefully to ensure that the correct point is being answered.
Students should note that the panel who write the questions are not aware of whether their questions will be in either the actual exam or mock paper.
It is very important to always read all of the answers as 2 or even 3 answers will be correct, but 1 is more correct than the others.
For CeMAP 1 - Part 1, it is very easy to exit the exam when finishing Part 1, instead of moving onto Part 2. This means that there is no opportunity to sit CeMAP 1 - Part 2 and therefore the exam is failed with the requirement to pay for an exam re-sit. Therefore at the end of CeMAP 1 - Part 1, when the question asked is “Do you want to exit the exam?” the correct answer is “No”, this then takes you into the Part 2.
It is important to be aware that you have 1 hour for each part of the exam and
if you do not use the full 1 hour on Part 1, you will still only have one hour
allocated for Part 2; therefore if you have spare time check your answers.
Always go through the questions and answer those which you can easily and correctly answer, then “flag” the questions you are uncertain of. This will remove most of the time pressure and enable you to quickly answer most questions, leaving time to consider those questions you are uncertain of. To help arrive at the correct answer, eliminate the obvious wrong answers first, so that if you are still uncertain you are only selecting from 2 or 3 answers, not 4.

Here at The Academy we strive to make sure our students get the best possible after care service. This is not just during the course, but also after the training has completed. A number of facilities are provided to ensure an anxious-free environment, allowing the students to concentrate on their studies.

Book Loan
It is important to read certain chapters of the course material before joining the classroom sessions. At times, course material from various providers may be difficult to get due to high demand. In situations like this, we have an arrangement for our students to borrow books until their own arrive.

Refer a Friend
A large proportion of our business is generated via referrals. We thought it would be a good idea to reward those that rate our Academy so highly that they mention us to their friends. For every introduction where a student enrolls on to one of our courses, we pay £50.00. More information can be obtained from the Careers Consultants.

Out of Hours Help
Reading and revising in the self-study segments of the course can sometimes lead
to certain questions arising. It's at times like this that some students find
it difficult to move forward in their reading, unless they get a satisfactory
answer to their question. If you are nice to our Trainers, they may provide you
with their direct contact numbers to give you that extra peace of mind.

Job Placement Assistance
All our students will have an opportunity to attend various interviews arranged with one of our many affiliates. Before they attend this interview, help is at hand to go through interview and C.V writing techniques. This will give them the best possible start in their career in becoming a Mortgage Advisor.

Student Report
This is a quality summary of the students conduct during the course. It is a report that assists both the student and the trainers to ensure that a continuous development of understanding is maintained. The report also helps all concerned to monitor strengths and weaknesses.
We understand how stressful it can be to study and the anxiety that can sometimes be created upon taking an important exam. To help reduce such tendencies, we have a number of enhancements that are sure to create a welcoming and comforting environment.
Our classrooms are spacious, with carpeted floors. The carpet acts as an excellent dampener for those disturbing noises. There are a number of private self-study areas where students can take full advantage to either study on their own or as a group.
A large amount of space is also reserved for canteen facilities. Our students don’t need to wonder the streets looking for a place to sit and eat in peaceful surroundings.
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